In the first part of this blog, we learned how important of a factor customer experience is in any business’s internet marketing strategy. In learning how to create a positive customer experience, we went over the 3 “Be’s”: be relevant, be consistent, and be iterative....
20 years ago the sight of a cell phone was not very common. But today, it is considered strange if you do not have a cell phone in your pocket or purse somewhere. And with such easy access to smartphones, they are becoming more and...
Have you ever been on a website that was hard to use or very badly designed? Or maybe it didn’t look very secure, and gave you the feeling that your credit card information would be sold to the highest bidder if you were foolish enough...